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Web Policy

Accessibility Policy

Through its Web Accessibility Initiative (WAI), the World Wide Web Consortium (W3C) is promoting a high degree of Web access for people with disabilities. In coordination with organizations around the world, WAI is pursuing web accessibility through five primary areas of work: technology, guidelines, tools, education and outreach, and research and development. To help support the WAI, this site is complying with W3C guidelines for Web accessibility.

Document Accessibility Notice

Hard copy documents are available for those unable to access or view the downloadable files on this website. Contact the Virginia Department of Aviation by phone at (800) 292-1034, by e-mail, by FAX at (804) 236-3635, or by mail at: Virginia Department of Aviation, 5702 Gulfstream Road, Richmond, VA 23250-2422

Downloads and Plug-Ins


This website provides content in several formats that require plug-ins to properly view. All required plug-ins are free to use. The plug-ins used are:


This website provides links to many websites that are not controlled, maintained, or regulated by this site or the Commonwealth of Virginia, and as such, this site is not responsible for the content of those websites. Use of information obtained from those websites is voluntary, and reliance on that information should only be undertaken after an independent review of its accuracy. Reference at those websites to any specific commercial product, process, or service by trade name, trademark, or otherwise does not constitute or imply endorsement, recommendation, or favoring by this site or the Commonwealth of Virginia.

Linking Policy

This website contains hypertext links to external websites and pages containing information created and maintained by public and private organizations other than These hypertext links may be established if it is determined that establishing the external link will be consistent with assisting or furthering the purpose of this site, which is to provide timely and convenient information and services to citizens and businesses and to further the Virginia Department of Aviation’s mission to:

  • Develop an advanced aviation system that is safe, secure, and fosters economic development; 
  • Build an appreciation by the public for the importance of aviation and to inspire the next generation of aviation professionals; and
  • Provide safe and highly efficient flight services for the Commonwealth’s leadership and state agencies.

The Virginia Department of Aviation, in its sole discretion, will determine whether the external website meets the purpose of this website. The inclusion of a hypertext link to an external website is not intended as an endorsement of any product or service offered or referenced on the linked website, the organizations sponsoring the website, or any views that might be expressed or referenced in the website.

Hypertext links to external websites and pages may be removed or replaced at the sole discretion of the Virginia Department of Aviation, at any time without notice.

In the event you discover problems with or have concerns regarding the format, accuracy, timeliness or completeness of a linked external website, please contact the organization responsible for the linked external site -- the Virginia Department of Aviation does not control nor is it responsible for any linked external websites, pages, or content.

Privacy Policies

Individuals who visit the Virginia Department of Aviation website are important to us and we do not capture personal information about them without their permission. We endeavor to ensure that we collect only the minimum amount of information needed to meet the purpose for which the site was created.

In order to provide customer services or because of legal requirements it may be necessary for us to collect some personal information, such as a user’s name and address.

For every visitor, certain information is automatically collected including the Internet Protocol (IP) address, date and time the site was visited, and individual pages browsed while at the site. This information is collected in a log that is analyzed. The resulting statistics are used to assist us in measuring the effectiveness and reliability of our website and how it can be improved to better serve visitors. Log files reside in a secure environment and no attempt is made to link these logs with specific persons visiting the website.

Use of Cookies

See our cookie policy.


The Virginia Department of Aviation reserves the right to change this privacy policy as necessary.

Contact Us

Please address questions about this website or its web policies to the webmaster: Betty Wilson
Telephone: (804) 225-3783
Mail: Virginia Department of Aviation
Attn: Webmaster
5702 Gulfstream Road
Richmond, Virginia 23250-2422